View of the reception signage with a bell on table
Service is the key to success!

Raising the Standards Of Australian Hotels

Welcome to Hotel Evaluations. We strive to help hoteliers improve the standard of their hotel's overall front of house product and service. Do you want to improve staff customer service, guest satisfaction, or your hotel's reputation? Is your goal to improve staff job satisfaction or to identify deficiencies in your hotel's facilities, services or housekeeping standards? Whatever you need, Hotel Evaluations has the solution. At Hotel Evaluations we turn opinions into facts and define the guest experience. If you're a hotelier, invest in your hotel's future. Consider our services, and contact us today.
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Professional helping the customer with a smile
Waiter serving the dish
Expert putting clean towels for the customer

Our Vision

We strive to be a world leader in providing evaluation services to the accommodation sector of the hospitality industry, focusing on customer satisfaction, customer service and accommodation
facilities and services.

Our Mission

We are dedicated to raising the standards of all hotels and serviced apartments in Australia to ensure they achieve excellence in hospitality by providing excellent customer service, facilities and services.

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