About Us

Service is the key to success!

Experienced Hotel Consultancy In Australia

Hotel Evaluations is an Australian owned business that provides various consultancy services to the Hotel Accommodation and Serviced Apartment sector of the Australian hospitality industry.

Hotel evaluations rating system

Finding Innovative Solutions

Our system for evaluating a Hotel's facilities, services and customer service is called PRAISE ®, which stands for Performance Rating Assessment and In-depth Service Evaluation. Our PRAISE ® hotel assessment matrix accurately and objectively assesses hotels, unlike other methods, which can be subjective and don't assess hotel service or staff performance.

Defining Quality

Our Solitaire Diamond Rating ® hotel classification system consists of four quality awards, with six being the highest and three the lowest.

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