Pricing Plans

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Pricing Plans

MONTHLY PRICING PLANS - SOLITAIRE DIAMOND RATING ® AND PRAISE ® HOTEL ASSESSMENTS

PLANS STARTER VALUE PREMIUM OPTIMUM
PRICE PER MONTH (12 MONTH TERM) $240 $360 $610 $750
PLAN INCLUSIONS:
Annual SOLITAIRE DIAMOND RATING ®
Classification of 3,4,5 or 6 Solitaires Awarded
PRAISE ® HOTEL ASSESSMENT:
1 Per Year
2 Per Year
3 Per Year
4 Per Year
1 Night Undercover Stay (stay costs reimbursed by Hotel)
2 Night Undercover Stay (stay costs reimbursed by Hotel)
PRAISE ® HOTEL ASSESSMENT REPORT:
Minimum of 10 Staff interactions per stay
Minimum of 20 Staff interactions per stay
Minimum of 40 Staff interactions per stay
3 D Chart of results for individual Hotel Segments, e.g.,
Check-in and Check-out, Luggage on arrival and departure,
Room and Housekeeping (30 areas in total)
Chart of results for Sub Categories: Custome Service,
Facilities & Inclusions, Food & Beverage, Security & Safety
and Room Satisfaction
3D Chart - Staff Analysis (Aggregate results of all staff
interactions for 10 key performance indicators)
3D Chart - Staff scores for each individual staff interaction
Chart Benchmarking and comparing results for up to 10
stays enabling quick identification of strengths
and weaknesses over time
Spreaksheet with specific details of each staff interaction,
eg., First Name, Time & Date, Location and Key
Performance Indicator Scores
Spreadsheet with aggregated results of all staff interactions
Staistical Tables with interaction details and analysis
Two on site meetings with hotel management per year
Note: All prices quoted above exclude GST. GST of 10% will be added to all fees and charges. All on site hotel charges incurred and paid for by Hotel Evaluations assessors during their undercover stays and charged to their room account, will be reimbursed by the hotel within 14 days of the check out date of the stay and are in addition to the Monthly Rate Plan prices. All Prices quoted above are applicable to individual hotels located in NSW, QLD, VIC, & ACT. For hotels located in other Australian States or Territories or overseas, prices are subject to individual quotation.

MONTHLY PRICING PLANS - SOLITAIRE DIAMOND RATING ® AND PRAISE ® HOTEL ASSESSMENTS

STARTER PLAN

PRICE PER MONTH (12 MONTH TERM) - $240
Annual SOLITAIRE DIAMOND RATING ® Classification of 3, 4, 5, or 6 Solitaires Awarded - Yes
PRAISE ® HOTEL ASSESSMENT:  - 1 Per year
Undercover Stay (Stay costs reimbursed by Hotel)  - 1 Night
PRAISE ® HOTEL ASSESSMENT REPORT:  - Minimum of 10 Staff Interactions Per Stay

Features

3 D Chart of results for Individual Hotel Segments, e.g., Check-in and Check-out, Luggage on arrival and departure, Room and Housekeeping (30 areas in total)
Chart of results for Sub Categories: Customer Service, Facilities & Inclusions, Food & Beverage, Security & Safety and Room Satisfaction
3 D Chart - Staff Analysis (Aggregate results of all staff interactions for 10 Key Performance Indicators)
3 D Chart - Staff scores for each Individual staff interaction
Charts Benchmarking and comparing results for up to 10 stays enabling quick identification of strengths and weaknesses over time 
Spreadsheet with specific details of each staff interaction, e.g., First Name, Time & Date, Location and Key Performance Indicator Scores
Spreadsheet with aggregated results of all staff interactions
Statistical Tables with Interaction details and analysis

VALUE PLAN

PRICE PER MONTH (12 MONTH TERM) - $360
Annual SOLITAIRE DIAMOND RATING ® Classification of 3, 4, 5, or 6 Solitaires Awarded - Yes
PRAISE ® HOTEL ASSESSMENT:  - 2 Per year
Undercover Stay (Stay costs reimbursed by Hotel)  - 1 Night
PRAISE ® HOTEL ASSESSMENT REPORT:  - Minimum of 10 Staff Interactions Per Stay

Features

3 D Chart of results for Individual Hotel Segments, e.g., Check-in and Check-out, Luggage on arrival and departure, Room and Housekeeping (30 areas in total)
Chart of results for Sub Categories: Customer Service, Facilities & Inclusions, Food & Beverage, Security & Safety and Room Satisfaction
3 D Chart - Staff Analysis (Aggregate results of all staff interactions for 10 Key Performance Indicators)
3 D Chart - Staff scores for each Individual staff interaction
Charts Benchmarking and comparing results for up to 10 stays enabling quick identification of strengths and weaknesses over time 
Spreadsheet with specific details of each staff interaction, e.g., First Name, Time & Date, Location and Key Performance Indicator Scores
Spreadsheet with aggregated results of all staff interactions
Statistical Tables with Interaction details and analysis

PREMIUM PLAN

PRICE PER MONTH (12 MONTH TERM) - $610
Annual SOLITAIRE DIAMOND RATING ® Classification of 3, 4, 5, or 6 Solitaires Awarded - Yes
PRAISE ® HOTEL ASSESSMENT:  - 3 Per year
Undercover Stay (Stay costs reimbursed by Hotel)  - 2 Night
PRAISE ® HOTEL ASSESSMENT REPORT:  - Minimum of 20 Staff Interactions Per Stay

Features

3 D Chart of results for Individual Hotel Segments, e.g., Check-in and Check-out, Luggage on arrival and departure, Room and Housekeeping (30 areas in total)
Chart of results for Sub Categories: Customer Service, Facilities & Inclusions, Food & Beverage, Security & Safety and Room Satisfaction
3 D Chart - Staff Analysis (Aggregate results of all staff interactions for 10 Key Performance Indicators)
3 D Chart - Staff scores for each Individual staff interaction
Charts Benchmarking and comparing results for up to 10 stays enabling quick identification of strengths and weaknesses over time 
Spreadsheet with specific details of each staff interaction, e.g., First Name, Time & Date, Location and Key Performance Indicator Scores
Spreadsheet with aggregated results of all staff interactions
Statistical Tables with Interaction details and analysis
Two on site meetings with hotel management per year

OPTIMUM PLAN

PRICE PER MONTH (12 MONTH TERM) - $750
Annual SOLITAIRE DIAMOND RATING ® Classification of 3, 4, 5, or 6 Solitaires Awarded - Yes
PRAISE ® HOTEL ASSESSMENT:  - 4 Per year
Undercover Stay (Stay costs reimbursed by Hotel)  - 2 Night
PRAISE ® HOTEL ASSESSMENT REPORT:  - Minimum of 40 Staff Interactions Per Stay

Features

3 D Chart of results for Individual Hotel Segments, e.g., Check-in and Check-out, Luggage on arrival and departure, Room and Housekeeping (30 areas in total)
Chart of results for Sub Categories: Customer Service, Facilities & Inclusions, Food & Beverage, Security & Safety and Room Satisfaction
3 D Chart - Staff Analysis (Aggregate results of all staff interactions for 10 Key Performance Indicators)
3 D Chart - Staff scores for each Individual staff interaction
Charts Benchmarking and comparing results for up to 10 stays enabling quick identification of strengths and weaknesses over time 
Spreadsheet with specific details of each staff interaction, e.g., First Name, Time & Date, Location and Key Performance Indicator Scores
Spreadsheet with aggregated results of all staff interactions
Statistical Tables with Interaction details and analysis
Two on site meetings with hotel management per year

Note - All prices quoted above exclude GST. GST of 10% will be added to all fees and charges. All on site hotel charges incurred and paid for by Hotel Evaluations assessors during their undercover stays and charged to their room account, will be reimbursed by the hotel within 14 days of the check-out date of the stay and are in addition too the Monthly Rate Plan prices. All prices quoted above are only applicable to individual hotels located in NSW, QLD, VIC, & the ACT. For hotels located in other Australian States or Territories or overseas, prices are subject to individual quotation.

MONTHLY PRICING PLANS - PRAISE ® STAFF ASSESSMENTS.

PLANS STARTER VALUE PREMIUM OPTIMUM
PRICE PER MONTH (12 MONTH TERM) $165 $295 $675 $995
PLAN INCLUSIONS:
PRAISE ® STAFF ASSESSMENT:
1 Per Year
2 Per Year
4 Per Year
6 Per Year
1 Night Undercover Stay (stay costs reimbursed by Hotel)
2 Night Undercover Stay (stay costs reimbursed by Hotel)
PRAISE ® STAFF ASSESSMENT REPORT:
Minimumof 15 Staff interactions per stay
Minimum of 25 Staff interactions per stay
Minimum of 40 Staff interactions per stay
3D Chart - Staff Analysis (Aggregate results of all staff
interactions for 10 Key Performance Indicators)
3D Chart - Staff scores for each individual staff interaction
Chart Benchmarking and comparing results for up to 10
stays enabling quick identification of strengths
and weaknesses over time
Spreaksheet with specific details of each staff interaction,
eg., First Name, Time & Date, Location and Key
Performance Indicator Scores
Spreadsheet with aggregated results of all staff interactions
Staistical Tables with interaction details and analysis
Staff rated Excellent receive an Award of Excellence
Certificate and a Record of Achievement
Staff rated Very Good receive a Record of Achievement
Two on site meetings with hotel management per year
Note: All prices quoted above exclude GST. GST of 10% will be added to all fees and charges. All on site hotel charges incurred and paid for by Hotel Evaluations assessors during their undercover stays and charged to their room account, will be reimbursed by the hotel within 14 days of the check out date of the stay and are in addition to the Monthly Rate Plan prices. All prices quoted above are applicable to individual hotels located in NSW, QLD, VIC, & the ACT. For hotels located in other Australian States or Territories or overseas, prices are subject to individual quotation.

MONTHLY PRICING PLANS - PRAISE ® STAFF ASSESSMENTS.

STARTER PLAN

PRICE PER MONTH (12 MONTH TERM) - $165
PRAISE ® STAFF ASSESSMENT:  - 1 Per year
Undercover Stay (Stay costs reimbursed by Hotel)  - 1 Night
PRAISE ® STAFF ASSESSMENT REPORT:  - Minimum of 15 Staff Interactions Per Stay

Features

3D Chart - Staff Analysis (Aggregate results of all staff interactions for 10 Key Performance Indicators)
3D Chart - Staff scores for each individual staff interaction
Chart Benchmarking and comparing results for up to 10 stays enabling quick identification of strengths and weaknesses over time
Spreadsheet with specific details of each staff interaction, eg., First Name, Time & Date, Location and Key Performance Indicator Scores
Spreadsheet with aggregated results of all staff interactions
Staistical Tables with interaction details and analysis
Staff rated Excellent receive an Award of Excellence Certificate and a Record of Achievement
Staff rated Very Good receive a Record of Achievement

VALUE PLAN

PRICE PER MONTH (12 MONTH TERM) - $295
PRAISE ® STAFF ASSESSMENT:  - 2 Per year
Undercover Stay (Stay costs reimbursed by Hotel)  - 1 Night
PRAISE ® STAFF ASSESSMENT REPORT:  - Minimum of 15 Staff Interactions Per Stay

Features

3D Chart - Staff Analysis (Aggregate results of all staff interactions for 10 Key Performance Indicators)
3D Chart - Staff scores for each individual staff interaction
Chart Benchmarking and comparing results for up to 10 stays enabling quick identification of strengths and weaknesses over time
Spreadsheet with specific details of each staff interaction, eg., First Name, Time & Date, Location and Key Performance Indicator Scores
Spreadsheet with aggregated results of all staff interactions
Staistical Tables with interaction details and analysis
Staff rated Excellent receive an Award of Excellence Certificate and a Record of Achievement
Staff rated Very Good receive a Record of Achievement

PREMIUM PLAN

PRICE PER MONTH (12 MONTH TERM) - $675
PRAISE ® STAFF ASSESSMENT:  - 4 Per year
Undercover Stay (Stay costs reimbursed by Hotel)  - 2 Night
PRAISE ® STAFF ASSESSMENT REPORT:  - Minimum of 25 Staff Interactions Per Stay

Features

3D Chart - Staff Analysis (Aggregate results of all staff interactions for 10 Key Performance Indicators)
3D Chart - Staff scores for each individual staff interaction
Chart Benchmarking and comparing results for up to 10 stays enabling quick identification of strengths and weaknesses over time
Spreadsheet with specific details of each staff interaction, eg., First Name, Time & Date, Location and Key Performance Indicator Scores
Spreadsheet with aggregated results of all staff interactions
Staistical Tables with interaction details and analysis
Staff rated Excellent receive an Award of Excellence Certificate and a Record of Achievement
Staff rated Very Good receive a Record of Achievement
Two on site meetings with hotel management per year

PREMIUM PLAN

PRICE PER MONTH (12 MONTH TERM) - $995
PRAISE ® STAFF ASSESSMENT:  - 6 Per year
Undercover Stay (Stay costs reimbursed by Hotel)  - 2 Night
PRAISE ® STAFF ASSESSMENT REPORT:  - Minimum of 40 Staff Interactions Per Stay

Features

3D Chart - Staff Analysis (Aggregate results of all staff interactions for 10 Key Performance Indicators)
3D Chart - Staff scores for each individual staff interaction
Chart Benchmarking and comparing results for up to 10 stays enabling quick identification of strengths and weaknesses over time
Spreadsheet with specific details of each staff interaction, eg., First Name, Time & Date, Location and Key Performance Indicator Scores
Spreadsheet with aggregated results of all staff interactions
Staistical Tables with interaction details and analysis
Staff rated Excellent receive an Award of Excellence Certificate and a Record of Achievement
Staff rated Very Good receive a Record of Achievement
Two on site meetings with hotel management per year

Note: All prices quoted above exclude GST. GST of 10% will be added to all fees and charges. All on site hotel charges incurred and paid for by Hotel Evaluations assessors during their undercover stays and charged to their room account, will be reimbursed by the hotel within 14 days of the check out date of the stay and are in addition to the Monthly Rate Plan prices. All prices quoted above are applicable to individual hotels located in NSW, QLD, VIC, & the ACT. For hotels located in other Australian States or Territories or overseas, prices are subject to individual quotation.

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